Fulfillment Policy

At Agriscape Sod, we are committed to providing high-quality sod and landscaping materials with reliable service. Please review our fulfillment, cancellation, and refund policies below.

Order Fulfillment

  • Orders are processed Monday through Friday.

  • Delivery windows are scheduled at the time of purchase or shortly afterward by phone or email.

  • Most sod deliveries occur within 3–5 business days of order confirmation, depending on weather and availability.

  • Customers will be notified by phone or email once the delivery date is confirmed.

  • We currently deliver to select areas in [insert service region – e.g., Central Florida]. Contact us before placing an order if you are unsure whether you fall within our delivery area.

Cancellations

  • Orders may be canceled up to 24 hours before the scheduled delivery date with no penalty.

  • Cancellations made less than 24 hours before delivery may not be eligible for a full refund, as sod is cut to order and perishable.

  • To cancel an order, please contact us by phone at [insert phone number] or email [insert email address].

Refunds and Returns

  • Due to the perishable nature of sod and live plant materials, all sales are final once delivered.

  • If there is an issue with your order (e.g., wrong quantity, incorrect delivery, or visibly damaged materials upon arrival), please notify us within 2 hours of delivery. We will evaluate your claim and, if appropriate, offer a partial refund, exchange, or redelivery.

  • Refunds are issued to the original payment method within 5–7 business days, if applicable.

Customer Support

If you have any questions or concerns about your order, please contact us at: